Our dedicated staff provide a phone and email hotline for technical support 5 days a week 9 to 5 (24 hour cover is available if required).
Any problems reported are structured by the EasyError system which prioritises
them by code and dealt with accordingly. Response times, dependant
on problem, will vary from immediate to 24 hours. We are committed to do
everything
in our power to correct a fault within 24 hours.